Everything you need to win on Google
A complete review-automation system built for South African local and home-service businesses — and the agencies that serve them.
WhatsApp-first messaging
Every request goes out on the channel most likely to get a tap — WhatsApp first, then SMS, then email. You reach customers where they actually reply, at a fraction of SMS cost.
One-tap branded rating page
Customers land on a clean, mobile-first page with your business name and colours. Rating you takes a single tap — no apps, no logins, no friction.
Smart happy / unhappy routing
4–5 star customers go straight to your Google review page to post publicly. 1–3 star customers are routed to a private feedback form only you see — so you can make it right first. Fully compliant, no review gating.
Request-after-job automation
Automatically ask for a review a set number of days after a customer is added. Set it once and every new customer gets asked, hands-free.
Smart follow-up reminders
Didn't respond? Insly Reviews sends a gentle, capped reminder so you catch the people who meant to leave a review but forgot — without ever spamming them.
Contacts your way
Add customers manually, bulk-import a CSV, or connect your CRM and booking tools with a simple webhook so new customers flow in automatically.
Private feedback inbox
Every low-star rating and comment lands in one place, so unhappy customers reach you — not the internet — and nothing slips through the cracks.
Dashboard & communication log
See your full funnel — requests sent, opened, rated, posted — plus a searchable log of every WhatsApp, SMS and email with delivery status, WHMCS-style.
Agency console
Manage many client businesses from one place, switch into any account, and roll up performance across every location you look after.
See it working for your business
Every plan includes a 1-on-1 setup call. We'll get your first requests going in days, not weeks.