Rank higher and get chosen on Google
Insly Reviews turns your happy customers into a steady stream of 5-star Google reviews — over WhatsApp, SMS and email, on auto-pilot.
Joe's Plumbing
via Insly Reviews
Hi Thabo! Thanks for choosing Joe's Plumbing 🔧 How did we do?
reviews.insly.co.za/r/ab12cd
09:24How was your experience?
Left you 5 stars ⭐
09:25Watch your business grow on auto-pilot
Set it up once. Insly Reviews does the asking, routing and following-up for you.
One-time setup
Connect your customers and your Google link once — then leave it running.
Automates the asking
Requests and reminders go out on their own, on the best channel per customer.
Built for reputation
Happy customers reach Google; unhappy ones reach you privately first.
WhatsApp-first
The channel South Africans actually open — with SMS and email as backup.
Great work, but not enough people know
Most happy customers never leave a review — they just forget. Meanwhile the odd unhappy one posts publicly. Insly Reviews flips that.
Win more customers
More 5-star reviews means more people choose you over the competition.
Boost local rankings
Fresh, frequent reviews are a top signal for ranking in the Google map pack.
Build trust instantly
A wall of recent reviews is the fastest way to earn a new customer's trust.
Stand out on Google
Be the obvious choice when someone searches for your service nearby.
The system you'll set and forget
Three steps to a steady flow of reviews.
Connect
Add customers manually, import a CSV, or connect your CRM/booking tool with a webhook.
Launch
Send a request in one click, in bulk, or let automations ask a few days after each job.
Automate
Reminders chase non-responders, happy customers post to Google, you handle the rest privately.
Live in a week, reviews rolling in
Set up together
We connect your customers and Google link on a quick 1-on-1 call.
First requests go out
Recent customers get a friendly WhatsApp asking how you did.
New reviews landing
Happy customers post to Google while you get on with the work.
Getting reviews has never been easier
WhatsApp-first messaging
Reach customers where they actually reply — WhatsApp, then SMS, then email.
One-tap rating page
A clean, branded page that makes leaving a review effortless.
Smart happy/unhappy routing
5-star to Google, low ratings to a private feedback form only you see.
Automated follow-ups
Gentle, capped reminders bring back the customers who didn't respond.
CRM & CSV import
Bring customers in manually, in bulk, or automatically via webhook.
Feedback inbox
Every private rating and comment in one place, so nothing slips through.
Built for local & home service
If your customers find you on Google, Insly Reviews works for you.
Simple plans, all channels included
Every plan includes WhatsApp, SMS & email, the private feedback funnel, and a 1-on-1 setup call. Month-to-month, no lock-in.
Starter
One location getting started with review automation.
Start free trial- 1 location
- ~150 review requests / month
- WhatsApp, SMS & email requests
- Smart happy/unhappy routing
- Private feedback capture
- CSV & webhook contact import
- Unlimited team users
- 1-on-1 setup call
Growth
Growing businesses across a few locations.
Start free trial- Up to 3 locations
- ~600 review requests / month
- Everything in Starter
- Automated follow-up reminders
- Request-after-job automation
- Communication log & delivery status
- Priority support
- 1-on-1 setup call
Agency
Unlimited locations with priority sending.
Start free trial- Unlimited locations
- Higher monthly request allowance
- Everything in Growth
- Priority sending queue
- Agency console & roll-up reporting
- Cross-location communication log
- Dedicated onboarding
- 1-on-1 setup call
Frequently asked questions
Local and home-service businesses in South Africa that want more Google reviews and a stronger reputation — plumbers, salons, workshops, cleaners, restaurants and more. It's also built for agencies managing reviews for many client businesses.
Ready to get chosen on Google?
Start collecting reviews within the first week. We'll set it up with you on a 1-on-1 call.